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Solve Firefox and Google Chrome Crash Problems

I receive a number of question from people about solving the Mozilla Firefox Crash Problems, and hence I decided to write a solution about it.

Are you getting the same problem? Is your Mozilla Firefox or Google Chrome browser crashing many times in a day? If yes, then read on this article. Most of the times (almost 90%) the browser crashes due to the sites consisting of Adobe Flash Content.

Hence Adobe Flash Player is the real culprit.

Here is the procedure to solve this problem,

Solve Crash problem of Mozilla Firefox

1. Disable the plug-in named Shockwave-Flash to check whether the sites are now properly loading or not. To disable the flash, visit Add-ons in Firefox Tools menu and choose the Plug-in tab. Scroll down where you can see the Shockwave-Flash Plug-in. Click on that to get the option for disabling it. When the shockwave plug-in is successfully disabled, refresh the websites to check whether browser is still crashing. but if not, then you can easily understand that it was crashing due to the Shockwave Flash Plugin.

2. To solve the crash problems arose due to the shockwave flash plug-in, you will have to update it to the latest version. For doing it, hit the Find updates option (under Tools > Add-ons > Plugins). Now update and restart the browser to test it again.

3. If the problem still persists, then uninstall this Shockwave Flash Plugin and re-install it from the Adobe website itself.

Solve Crash problem of Google Chrome

Google Chrome can also get crashed due to the Flash Plug-in. But, before removing or re-installing the shockwave flash player plug-in, first check the browser by disabling all extensions.

To disable the extensions visit Tools > Extensions in your Google Chrome Settings menu. Now, to disable Flash Plug-in on Chrome browser, visit Tools > Options > Under the Hood > Content Settings > Plugins and choose Don’t allow any site to use the Plug-ins.

Now reload the pages on Chrome and check whether browser is still crashing. If not, then you will be required to un-install the Shockwave Flash Player Plug-in of Chrome and then re-installing the plug-in from adobe could solve your problem.

If your Chrome or Mozilla Firefox browsers are still crashing, you can use the below comment box to describe your problem.

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